Many of us have fond memories of growing up in a neighborhood where we all knew each other, watched out for each other, felt comfortable and safe. This is why we have included “NEIGHBORHOOD” in our name – we want you to recapture this wonderful part of your past.
At Ralston Creek Neighborhood, you will make new friends in your new neighborhood. The community will become your neighborhood, with dining, entertainment and social interaction.
Ralston Creek Neighborhood also is part of the greater Arvada community, with its shopping, parks, movie theatres, churches and all that makes a neighborhood your home.
Assisted Living at Ralston Creek Neighborhood is designed for seniors who wish to maintain their independent lifestyle, but may need some additional assistance.
Professional, trained and certified staff are available to meet scheduled and unscheduled needs.
If you’re caring for a mother, father, husband, or wife with memory loss, you’ve probably noticed that their personality changes day to day, hour to hour, or even minute to minute. We don’t believe in “good days” or “bad days” when it comes to caring for those with memory loss. Our Memory Care program focuses on meeting a person where they are intellectually and emotionally at each point throughout the day.
For a lot of caregivers, taking care of their mom and dad is a full-time job. The idea of going out of town for a weekend or an unexpected short-term change in care needs, like doctor’s orders after being discharged from the hospital, are serious stressors for caregivers who already feel worn thin. If you’re a caregiver who needs some extra help for a few weeks or days, respite care might be the perfect fit.
A Message from DeAnn Eaton, CEO
Coronavirus: update 3-24-2020
Haverland Carter LifeStyle Group (HCLG) and our affiliates are committed to providing the highest quality senior housing and care. We respect the needs of our older adults who are at greatest risk.
Our company, indeed our country, has never faced a situation such as this. Each of our communities have been adhering to the daily updates and requirements issued by their local government, Center for Disease Control, World Health Organization, Centers for Medicare & Medicaid Services, LeadingAge, and the health care associations of their state. To see the latest updates at any of our communities please go to their website or Facebook page. A link to each of our communities can be found at the “AFFILIATIONS” tab on HCLG website: www.haverlandcarter.com.
We are aware of the stress this has put on our employees who are superheroes. They are struggling to balance work, family and other stressful issues, yet are still there to provide care and services to our residents. HCLG has an experienced HR department that is keeping up with what we need to know and do to be a support to our employees.
All of our communities, as directed by the local, state and federal guidelines, have severely restricted visitors. We recognize how difficult this will be for residents and their loved ones. However, limiting residents to potential exposure is an essential element of containment. This is a dramatic change in the operation of our communities but we are dedicated to making the adjustments needed to prioritize and protect the needs of our residents and the staff who care for them.
Stay calm and WASH YOUR HANDS!
A message from Mary Besson, Executive Director, regarding Coronavirus:
I would like to provide an update regarding our actions due to the coronavirus and perhaps answer many questions that have been asked over the last few days.
1) All non-essential visitors are not allowed in the building. Thank you for adhering to this mandate.
2) Essential visitors are being screened each time they enter our building, including temperatures taken and recorded. Fortunately, nobody has been turned away due to related symptoms. Please know that essential personnel include emergency responders, hospice workers, physicians, nurses, physical and occupational therapists.
3) We are allowing new residents to move in but are requiring a 14-day quarantine in their apartment. We understand how difficult a move can be on anybody and we are ensuring those residents are welcomed as part of our community.
4) The mail arrived today after a week of no delivery. The carrier will bring the mail to the door for sorting and distribution during the restrictions.
5) We made the decision to close the dining room in assisted living. We are delivering meals (including requested beverages) to apartments. As previously indicated, there was to be just the entrée served, but Ash has put in place choices for each meal. He wants to ensure the aboveboard meal service, including alternates, is maintained to the best of his departments’ ability. Memory care residents continue to dine in common areas, but we are practicing social distancing as best we can and increased sanitation.
6) Residents MAY leave their apartments for exercise, to seek assistance from staff, to pick up mail, take their dogs out, etc.
7) If you or someone has provided personal care before the visitation restriction, please email Lyndsey llegier@ralstoncreekneighborhood.com so she can assign those cares to a caregiver.
8) We are only providing transportation to essential Dr. appointments. We are recommending that residents do not go out for non-essential reasons and are prepared to provide items when a resident runs out if families are unable to bring. We will do our best to accommodate.
9) Group activities in assisted living have been cancelled. Memory care activities continue to take place with distancing. Michelle and her staff are going to AL resident apartments, especially those who attend group activities, to ensure interaction and communication continues to take place. She will be happy to facilitate a phone call, facetime or skype visit. Her email is mlucero@ralstoncreekneighborhood.com. Please reach out to her to schedule those visits. She is also happy to accept any crafts, puzzle books, or other activity-based items at the door to distribute to residents. Even though group activities are cancelled, she continues to provide snacks to apartments, i.e. root beer floats on the menu today!
10) Because Michelle and staff will help with phone calls, facetime or skype, we ask that visits between family and residents even on the porch be restricted. We are more than happy to give any message to residents if you call the main line to get that message delivered.
11) The beauty salon was open yesterday and today. I am pleased that everyone with an appointment was able to receive service. After today, our salon will close until further notice.
12) We are happy to deliver and accept laundry at the door, but if you wish for us to do personal laundry during this time, please let us know.
13) As of today, we do not have any residents or staff with symptoms of COVID-19. We continue to implement infection control practices and proper handwashing.
14) If you have any concerns about the physical or mental health of a resident, please reach out to me and I will try to answer your questions or direct you to the proper person, be it clinical, dietary, activities, etc.
As we go through this unprecedented time, thank you for your understanding. I also know you are as grateful as I am for our employees who continue to care for our residents under difficult circumstances.
Sincerely,
Mary Besson
Ralston Creek Executive Director
A HUGE SHOUT TO ALL THE STAFF FOR DOING AN EXCELLENT JOB IN CARING FOR OUR RESIDENTS 🙏🙏♥️♥️
Ralston Creek Neighborhood was acquired by Haverland Carter LifeStyle Group in mid 2017. We are a not-for-profit company located in Albuquerque, New Mexico. We have many great things planned here, so explore the community!
